Answers to common questions about ordering from BioBear Lab.

Who can order?

Adults aged 21 or over who are purchasing for lawful laboratory research use. You confirm this at checkout.

Are these products for human use?

No. Every product is sold for in-vitro laboratory research only and is not for human or veterinary use.

Can you advise on dosing or use?

No. We do not provide dosing, administration or medical guidance, and support requests of that kind will not be answered.

Do your products come with a certificate of analysis?

Yes. Every product is backed by the manufacturer’s certificate of analysis for its lot. We are also sending our own lots for independent third-party testing, and BioBear-named reports replace the manufacturer certificates as they arrive.

What purity are your products?

BioBear Lab vials are labelled at greater than 99% purity. The certificate of analysis shows the measured purity for each lot.

Where can I find certificates of analysis?

Published certificates are linked on each product page and listed in Lab Reports. Each certificate applies only to the lot it names.

What do the amounts mean?

The amount shown for each item (for example 10 mg) is the listed amount for that catalogue item and matches its SKU.

How do shipping and returns work?

See our Shipping Policy and Refund & Returns Policy.

How do I contact you?

Use the contact form. Include your order number if your question is about an order.